|
Background
In 2004 the director of Mundial Consulting was engaged in the delivery
of a ‘culture change programme’ with a large multi national ICT
provider.
The brief was to train 21,500 people in 12 different countries in
specifically designed content.
Intervention Delivered
Mundial Consulting provided programme management support as well as
simultaneously project managing each country over a 9 month period.
This required Mundial Consulting to provide the client with:
|
> |
Commercial and delivery management in each country and; |
|
> |
Quality and performance management of delivery |
In total,
680 programmes were delivered to cross-functional employee groups,
across which Mundial Consulting delivered commercial Benchmarking of
participant satisfaction to ensure consistent delivery.
Results Achieved
“The intervention which was delivered exceeded our expectations
and provided the foundation for our service programme”
COO, Global ICT Organisation
|
